Retailistic

NextGen Commerce: The Future of AI in Retail

Episode Summary

Deborah Weinswig and Renee Hartmann preview Coresight's upcoming NextGen Commerce conference. The conversation covers various topics related to the intersection of AI and retail, including the role of AI in healthcare, the use of data in retail decision-making, the importance of sustainability, and the impact of AI on employee engagement. The hosts also discuss the challenges and opportunities of implementing AI in retail, as well as the future of AI in the industry.

Episode Notes

Takeaways

• AI has the potential to revolutionize the healthcare industry by driving innovation and improving patient outcomes.
• Data plays a crucial role in retail decision-making, from optimizing in-store displays to measuring the impact of online advertising on offline sales.
• Sustainability is a growing concern in retail, and AI can be used to make processes more efficient and cost-effective while reducing environmental impact.
• Engaging employees in the AI implementation process is essential for success, and companies need to find ways to provide useful information without overwhelming their staff.
• The future of AI in retail holds exciting possibilities, including personalized customer experiences, improved supply chain management, and the integration of AI with demographic shifts.