Retailistic

Last Mile Logistics for Holiday Success

Episode Summary

In this episode of Retaili$tic, Deborah Weinswig discusses the latest research from Coresight Research, focusing on the importance of logistics and last-mile delivery during the holiday season. The conversation highlights consumer preferences regarding delivery options, the impact of labor shortages, and strategies that retailers can implement to enhance their last-mile delivery services. Sujeet Naik, Analyst, joins to provide insights on how retailers can navigate the challenges of the holiday season, emphasizing the need for scheduled deliveries, diversified carrier relationships and the use of technology to improve efficiency.

Episode Notes

Takeaways

• The evolution to unified commerce is pivotal for retailers.
• Consumers prefer to receive their merchandise where they are.
• Scheduled delivery offers predictability and convenience for shoppers.
• Retailers should analyze customer delivery preferences to improve service.
• Labor shortages are impacting holiday shopping and logistics.
• Gift cards are becoming more popular than ever among consumers.
• Retailers need to diversify their carrier relationships to enhance delivery options.
• Leveraging technology is essential for maintaining efficiency in logistics.
• The holiday shopping season is getting longer each year, starting as early as August.
• Retailers must adapt to changing consumer behaviors and preferences.

Chapters

00:00 Introduction to Retaili$tic and Key Research Releases

04:09 Exploring Last Mile Delivery Options

10:24 Strategies for Winning Last Mile This Holiday Season

Read more about last-mile trends and challenges for the holiday in the new report from Coresight Research.